Support Center
What is Dailybreak?

Dailybreak allows people to win great prizes by completing fun and exciting Challenges. We give away everything from cash to cars, trips to tacos, scholarships to shopping sprees. New Challenges are launched every day.

Did this answer your question?Yes   No
What's the story of Dailybreak?

Dailybreak started in the dorms of UMass Amherst by ten college friends looking to change the world of advertising. At that time, it was called CampusLIVE. It was a typical start-up: no one was paid, and no one cared that they weren't paid. We slept under our desks and ate Ramen noodles. We had all-night hack-a-thons and midday N64 matches. Everyone wanted a piece of the dream. At one point, we had over 80 interns coming into the office between classes and doing anything they could to help out and be a part of CampusLIVE. Currently, what once was a small start-up in Amherst, Mass., is now headquartered in downtown Boston and has grown to serve hundreds of thousands of users.

Did this answer your question?Yes   No
Does Dailybreak cost anything?

Participating on Dailybreak is free. We love giving away awesome prizes to people. You may be responsible for taxes on prizes of value greater than . If this applies to you, we will inform you.

Did this answer your question?Yes   No
Who was the first winner of a Dailybreak Challenge?

Elisa Ungaro won a copy of the videogame Call of Duty: Black Ops in the Holiday Series Challenge on November 21, 2010.

Did this answer your question?Yes   No
Where can I find Dailybreak across the web?

We post updates, giveaways, new Challenges, and all sorts of fun stuff here:
Facebook: http://www.facebook.com/dailybreak
Twitter: http://www.twitter.com/dailybreakinc
Pinterest: http://www.pinterest.com/dailybreak
Company Blog http://blog.dailybreak.com

Did this answer your question?Yes   No
How do I get more coins to spend in the Prize Booth?

You can earn coins by doing things like completing Challenges and inviting friends to Dailybreak. We're always increasing the number of ways for users to collect coins, so check our How It Works page for updates.

Did this answer your question?Yes   No
My coins disappear and reappear from page to page on the site. What's this all about?

This type of event is generally the result of browser "caching". A few things you can do to make sure everything is working properly:

  • 1. Refresh the page and see your coin count is accurate.
  • 2. Click on your coins to view your Coin History to ensure your actions were counted.
  • 3. Clear your browser’s cache and/or cookies. (Note: You’ll need to log back into Dailybreak afterwards.)

If you're still experiencing the issue after 24 hours, please contact Support@Dailybreak.com with the subject line "Coin Update"

Did this answer your question?Yes   No
I signed in and I lost all my coins. What happened?

The coins for your account are associated with your log-in email address. If you connect through Facebook, and then attempt to sign in via your email address later, you must use the same email address as your Facebook account.

Did this answer your question?Yes   No
Can I give my friend my coins?

No. We do this to prevent cheating. It's your account and they are your coins.

Did this answer your question?Yes   No
The feedback window keeps popping up and won't allow me to see anything on the site. What's happening?

This error is caused by an out-of-date web browser. Make sure you're using the most up-to-date version of your preferred web browser to get the best site experience! You’ll also be able to see fun new features we create for our Challenges without error this way.

Did this answer your question?Yes   No
I come back every day, and the Daily Spin doesn't work. Why is that?

This error is caused by an out-of-date web browser. Make sure you're using the most up-to-date version of your preferred web browser to get the best site experience! You’ll also be able to see fun new features we create for our Challenges without error this way.

Did this answer your question?Yes   No
The site keeps coming up with an error, what do I do?

Oftentimes, issues on the site are the result of an out of date web browser. Make sure you're using the most up to date version of your preferred web browser to get the best site experience!

Did this answer your question?Yes   No
What is the timezone on the site based on?

Our Servers are set to UTC time, which is -4 hours for our headquarters in Boston (Eastern Time) and -7 hours on the West Coast.

Did this answer your question?Yes   No
What are raffles and how do I win?

Raffles are Dailybreak giveaways where we randomly select a winner from everyone who entered. Buy your ticket using coins won through Challenges!

Did this answer your question?Yes   No
If I don't win a raffle, will I get my coins back?

No. When you enter a raffle you are committing your coins to the prize drawing.

Did this answer your question?Yes   No
What are auctions and how do I win?

Dailybreak Auctions give you a chance to win cool prizes by bidding your coins. The person with the highest bid when the auction clock runs out wins!

Did this answer your question?Yes   No
What happens to my coins when I place a bid?

When you place a bid and become the highest bidder, we subtract the coins from your account. If someone outbids you, we return the coins to your account.

Did this answer your question?Yes   No
How do I know if I've been outbid?

The auction page shows the current highest bid and lets you know if you've been outbid. We'll also send you an email saying you've been outbid.

Did this answer your question?Yes   No
How do I submit an idea for an item in the prize booth?

You can also send an email to Support@Dailybreak.com with the subject line "Prize Booth Idea"

Did this answer your question?Yes   No
If I bid on an auction and I don't win, will I get the coins back?

Yes. The moment you are outbid, you get your coins back, even if the prize has not yet been awarded. (That way, you can keep bidding while it’s open if you wish!) That said, sometimes due to browser caching, the coins don't appear in your account. This is a visual error only. Rest assured, you did/do get your coins back. A few things you can do to fix this error to view your correct coin amount:

  • 1. Refresh the page to check that your coin count is accurate.
  • 2. Click on your coins to view your Coin History to ensure your actions were counted.
  • 3. Clear your browser’s cache and cookies. (Note: You’ll need to log back into Dailybreak afterwards.)

Did this answer your question?Yes   No
I started a Challenge, refreshed the page, and it was gone. What do I do?

Don’t worry – you haven’t lost your chance to enter and win! You can filter through Challenges to find the one you're looking for back on the home page. There, under “Status,” select "In Progress."

Did this answer your question?Yes   No
Why are Challenges blocked and asking me to come back another time?

There are two reasons for this change:

  • 1. To ensure that every time you visit Dailybreak, you have challenges to do. We're rolling out new Challenges daily, and we want to keep it fresh for our users.
  • 2. To make prevent certain types of cheating we’ve uncovered and therefore ensure the distribution of coins is more even across all our users.

Did this answer your question?Yes   No
How do I submit an idea for a challenge?

You can also send an email to Support@Dailybreak.com with the subject line "Challenge Idea."

Did this answer your question?Yes   No
I'm in a Challenge and the sound won't work. What can I do?

Sound issues are generally caused by two things:

  • 1. An out-of-date browser.
  • 2. Browser compatibility with Dailybreak’s music player.

Try updating your preferred browser or using a more up-to-date version to fix this issue.

Did this answer your question?Yes   No
How many times can I enter a Challenge?

You can enter each Challenge only once. Good news though – we launch new Challenges daily and feature hundreds of Challenges on the site, each with multiple ways to win!

Did this answer your question?Yes   No
There is an error in a Challenge. What should I do?

Everyone makes mistakes, and we're ready to fix any issues that may arise. Send an email to Support@Dailybreak.com with the subject line "Challenge Issue," and someone on our Content Team will take a look.

Did this answer your question?Yes   No
How can I win on Dailybreak?
    In Challenges, you can with through Sweepstakes, Contests, and Sharing:
  • Sweepstakes: Winners are picked randomly by our system.
  • Contests: On select Challenges, winners are chosen as a result of voting or hand-picked by Dailybreak based on certain criteria. For example, in a photo, design, or video contest, the winner or winners might be based on the top-voted submission from within the Challenge, or it may be based on creativity, humor, or other factors discussed in the Challenge.
  • Sharing: Some Challenges contain runner-up prizes you can earn by sharing what you're up to on Dailybreak with friends online. Refer friends to start that Challenge using Facebook Connect to get started, and you’ll earn points on a leaderboard for the runner-up prize. Most points wins!

    • In the Prize Booth, you can win by using your coins in Auctions and Raffles:
  • Auctions: Place the top bid with your coins by the end of the auction date.
  • Raffles: Purchase a ticket with your coins and be entered to win the random drawing.
Did this answer your question?Yes   No
How can I add or change the photo on my profile?

As of right now, your profile photo is connected to your Facebook page. In the future, we'll allow users to upload their own.

Did this answer your question?Yes   No
How old do I need to be to play and win on Dailybreak?

Anyone over the age of 16 is eligible to play and win on Dailybreak.

Did this answer your question?Yes   No
I am an international student or playing on Dailybreak outside of the United States. Can I still win?

Unfortunately right now, Dailybreak is only open for residents of the United States?

Did this answer your question?Yes   No
It says I won on the site, but I haven't gotten an email. What should I do?

If you are a winner on Dailybreak, you will receive an email from Dailybreak within 24-48 hours (during normal business hours) after the winners are verified. Be sure to check the email address associated with your Dailybreak account, as that is the address that prize emails are sent. If it has been longer than two business days, please email Support@Dailybreak.com with (1) your name, (2) the name of the Challenge and (3) the prize item you won.

Did this answer your question?Yes   No
How do I submit an idea for a prize?

You can also send an email to Support@Dailybreak.com with the subject line, "Prize Idea"

Did this answer your question?Yes   No
How long does it take me to get my prize?

Once you have received the prize claim winner email and submitted your shipping information, shipping generally takes 2-3 weeks. If there is an error with your information or we're working with a partner to receive the prize, it can sometimes take longer.

Did this answer your question?Yes   No
How do I know if I win on Dailybreak?

If you are a winner on Dailybreak, you will receive an email from Dailybreak within 24-48 hours (during normal business hours) after the winners are verified. You can also visit the Challenge you completed to view the winners, listed on the final step after a Challenge closes and winners are picked.

Did this answer your question?Yes   No
How exactly do I enter to win a prize?

It’s simple! You click "START" on any Challenge and complete of the steps. You will be eligible to win upon completion of the Challenge. We also give great runner-up prizes to the people who share each Challenge the most.

Did this answer your question?Yes   No
How do I delete my account on Dailybreak?

To deactivate your account, submit a request to Support@Dailybreak.com with the subject line "Delete Account." We’ll be sad to see you go but are happy to assist you. (We may ask for more information about why you are canceling to better improve our site for our users.)

Did this answer your question?Yes   No
I'd like to unsubscribe from Dailybreak emails. How can I do that?

You can change your email preferences at the bottom of any Dailybreak email. You can also send an email to Support@Dailybreak.com with the subject line "Unsubscribe."

Did this answer your question?Yes   No
How do I logout of Dailybreak?

In the upper right hand side of the page, click on the "My Account" button and select "Logout."

Did this answer your question?Yes   No
How can I add or change the photo on my profile?

As of right now, your profile photo is connected to your Facebook page. In the future, we'll allow users to upload their own. Thanks for your patience while we work to add this feature!

Did this answer your question?Yes   No
My coins disappear and reappear from page to page on the site. What is happening?

This is generally the result of browser “caching.” A few things you can do to make sure everything is working properly:

  • 1. Refresh the page and see your coin count is accurate.
  • 2. Click on your coins to view your Coin History to ensure your actions were counted.

If you're still experiencing the issue after 24 hours, please contact Support@Dailybreak.com with the subject line, "Coin Update"

Did this answer your question?Yes   No
Can I merge accounts?

Right now we don't allow the merging of accounts. We do this to prevent cheating and exchanging of coins among users.

Did this answer your question?Yes   No